Resident Manager -
Part time, 20-25 hours per week
Reports to Director of Multi-Family Management
Overview
This position is responsible for maintaining the physical appearance of the apartment complex, including grounds, common areas and offices. Turn, show and lease apartments, collect rents, complete maintenance requests, maintain friendly, positive relationships with residents, potential residents, vendors and visitors; provide K&H customers with exemplary service.
Major Responsibilities:
1) Clean and maintain the apartment complex and grounds;
2) Prepare, show and lease the apartment units;
3) Collect deposits, fees and rents from the tenants;
4) Complete and maintain accurate records and files in conformance with Company policies and procedures;
5) Turn in rents and other paperwork on a timely basis;
6) Handle tenant maintenance requests, violations and complaints;
7) Maintain common areas and grounds; perform snow removal and lawn duties.
8) During emergencies, available during unscheduled hours.
9) Perform other duties related to the management of the apartment complex;
Knowledge & Experience:
· 1-year experience Resident Manger experience; living on-site.
· Able to lift up to 50 pounds on occasion.
· Demonstrate customer service skills and ability to solve problems.
· Valid driver license, good driving record, and show evidence of insurability. Background Check and Drug screen required
· Basic familiarity with MS Office software and the Internet.
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